Interview with Sociabell CEO Yoni Ram

Social search is garnering quite a bit of hype now that Google is further integrating Google+ into every aspect of the search engine, and with Microsoft and FUSE Labs gaining traction on their social + search experiment So.cl. In light of this, I decided to revisit Sociabell, the social search app for Facebook that allows you to search all networks and search engines directly from Facebook’s search bar. Sociabell’s CEO, Yoni Ram, was kind enough to spend some time answering some interview questions for me about Sociabell.

Sociabell social search app for Facebook

  • What inspired you to start Sociabell? 

During a surf trip in Costa Rica, I arrived at an Internet Café. As always, I opened my Facebook account to get updated and chat with my friends. I also had to search for a place to stay, and find some local restaurants, bars, surf spots, etc. I constantly moved back and forth between Facebook, Google, and other sites. It was time consuming. The clock on the Internet Café kept ticking, and I felt that there must be a better way for Facebook users to search the web. If Facebook is my “home base”, the website that is always open, and it already has a search box, why can’t I search Google, YouTube, and more directly from there?

In the development process we came up with our second main feature: Social Search – with one click you can share your search query from Facebook search box to the News Feed, and let your friends help you find what you’re searching for. It can be “a good restaurant”, “a boutique Hotel in NY”, or “an idea for a birthday gift”. We discovered that people are also using the Social Search to express their thoughts, feelings and opinions, for example: “Dan is searching for peace and love” or “Alice is searching for someone to stop Joseph Kony!”.

  • The integration we’re seeing from Google+ and Microsoft is a strong indication that social + search is gaining serious traction. What are you doing to maintain relevancy and differentiate Sociabell?

While Google and Microsoft start to offer different combinations of social and search, our goal is to provide a better search experience for Facebook users, specifically for those who see Facebook as their “home base”. In the future, when Facebook rolls out their new search, we will continue to develop Sociabell to offer Facebook users an enhanced search experience. Our unique position – being between the two giants Facebook and Google, lets us provide Facebook users with capabilities that Facebook is not likely to offer (e.g. searching Google and YouTube directly from Facebook’s search box). As one of our users wrote us: “Finally, one search box that does it all!”.

  • What plans do you have for improvements to functionality and design of Sociabell? What can we expect to see next?

As we see so far, we are really onto something. Our users love Sociabell and get pretty addicted to it. We receive very positive feedback, with many ideas and requests for new features. We are constantly exploring new ways to evolve our product, and our current focus is on allowing customization and personalization of the search panel.

It sounds like Sociabell has a respectable leader heading it in the right direction to handle the current trend in social media. I can’t wait to see the personalization options that Mr. Ram mentions. Facebook has been almost rapid-firing new features lately, so we’ll see where and when they finally land on a social search option to compete with the likes of Google and Microsoft. Perhaps Sociabell will receive a call from Facebook accountants offering to buy their already well-integrated app and save Facebook the development time.

If you haven’t already added Sociabell to your Facebook apps, it’s definitely worth it. It’s free, and they respect your privacy (a rare aspect in the social and search world these days). Thanks for reading, and special thanks to Mr. Yoni Ram for participating in this interview. Check out this video, highlighting Sociabell’s functionality. Now go get your social on!

Could Sociabell be Facebook’s Google+ Killer?

By now you’ve certainly heard about Google’s increasing involvement of Google+ into search.  You may have also heard of the social + search experiment from Microsoft and FUSE Labs called So.cl. Guy Kawasaki dedicates a chapter to social search functionality in Google+  in his book “What the Plus?” (If you haven’t bought this ebook yet, you seriously must. Even if you think you know Google+, Guy knows it better than you. And it’s $3.). Combining the realms of social networking and search is the next evolution in the way we interact online. The most important part of this feature is that you remain engaged with the your social network while searching. Facebook’s search function is severely lacking in this way.

Enter: Sociabell. I found out about Sociabell in one of Social Media Examiner’s This Week In Social Media columns.

Sociabell’s web page highlights its interconnectivity to all things social

Sociabell is a browser add-on for Facebook users who use Google Chrome or Mozilla Firefox. The completely free add-on turns Facebook’s search bar into a social search. When you type a query into the search bar, you will see the standard drop down options that you get from Facebook: people you are friends with, pages you ‘Like’, relevant apps and an option to see more results. What Sociabell does is add another box to the right of Facebook’s standard options and allows you to jump right to other social networks: Twitter,  Craigslist, Google, Yahoo, Bing, LinkedIn, Pinterest, Flickr, YouTube, Wikipedia, Amazon and Google recommended results (but notice, no Google+). You also have the option to share your search with your friends, which creates a post and allows them to answer your question or recommend a site to find what you’re looking for. When you click on one of the above mentioned social outlets, the results automatically open in another tab, thus allowing you to maintain your presence on Facebook. Although, if you’re like me, you would normally just open another tab to Google something anyway, but allowing you to do it through Facebook’s user interface means you are less likely to navigate away. Sociabell states on its page that the add-on collects no personal data, but it’s not clear to me whether your search through Facebook’s search bar is still being tracked by Facebook. My guess is yes.

This is what Sociabell turns your Facebook search bar into

Sociabell is not currently supported on mobile and the Safari add-on is in the works. Friends only see what you are searching for if you share you search, so you don’t have to worry about Sociabell throwing under the search engine bus. If Google+ is clinging to the social search function as one of their big selling points over Facebook, then this is something that deserves their attention. Facebook should also take notice of Sociabell, since they’re in the “buying up useful things” mode of thinking anyway. The biggest concern that the developers at Sociabell have is Facebook taking their idea and actually finding a way to integrate it into the functionality of Facebook itself. As of right now, this browser add-on is pretty slick, and if I’m Google+, I’ve got my eye on what’s going on here.

Have you heard of Sociabell? Are you using it? Does the idea of being able to search all of your networks from Facebook appeal to you? Chime in below!

Now go get your social on!

%d bloggers like this: